Yes, We Do That

"This is the ultimate in feel-good projects. To make money and make people happy, it's a Santa Claus project" ~ Craig Belser Santa Claus may just preside over the most successful customer service organization in the world. This is amazing, given the fact that he has many logistical and operational disadvantages. The ordering system is antiquated. I...

"Try not. Do or do not. There is no try."  - Yoda With all due respect to one of my favorite characters in one of my favorite movie series, Yoda got it wrong. Mind you, I used to be with him. Much of my life I had a very "do or die" mentality. I often found my emotions whipped back and forth, elated with my victories and despondent with my def...

"Your life, no matter how bad you think it is, is someone else's fairy tale" ~ Wale Ayeni Thanksgiving has always been my favorite holiday. It does not have the pressure and expectations of gift-giving like Christmas does. It usually does not have the excesses of New Year's Eve. And it doesn't come with the over-stimulation of parades and fireworks...

"Excellence is achieved by the mastery of the fundamentals."  Vince Lombardi A funny thing happened a little while ago during a very exciting family Friday night attic cleanout at home. My two young teenage boys traveled at near warp speed down the stairs bewildered and astonished with an unknown object. It caused the entire project to come to...

"A goal should scare you a little and excite you a lot."  Joe Vitale Hopefully we are all excited about our big sales goals for this fall and Halloween season. And not just to get a lot of candy. The end-of-year activity is usually high in our business as most clients are looking to utilize budgets and make improvements to finish strong and ge...

"Winners never quit and quitters never win."  Vince Lombardi Well………. Far be it from me to disagree with the great Vince Lombardi, and millions of other people who have ascribed to this philosophy. And to be fair, I'm sure that I've uttered the phrase above or something similar to my kids I'd say only a few thousand times over the last 20 plus...

Shifting customer needs have always been a driver for innovation. Life science organizations will need the services of innovative supply chain partners that can deliver one-stop shopping for all their product delivery requirements, both locally and around the world. Life science companies are adapting to distributing to more locations, including re...

"The secret of change is to focus all of your energy, not on fighting the old, but on building the new." Socrates ​Think about change for a moment.  Change is a word and a concept that often immobilizes even the most goal-oriented, determined and successful people among us. Think of a happy circumstance you are experiencing right now or the fl...

"The real voyage of discovery does not consist in seeking new landscapes, but in having new eyes."  Marcel Proust In recent years there has been some controversy surrounding Columbus, his voyage, the "finding" of America, his treatment of Native Americans etc. Being that Monday was Columbus Day, it got me to thinking about the overall concept ...

More importantly, why not kit? We have a saying around here, " if it's important, put it in a box! " And while it is kind of cute and clever and all of that, the reason why it has stuck is because it's true . While kitting is technically more than just putting stuff in boxes, simplistically, it really comes down to just that! Putting something in a...