What you need from your vendor
Qualities of a successful outsourcing partner continued...
Does your vendor have a one size fits all solution or are they willing to build a process to meet your needs?
Most of our discussion has been centered on the ability to customize and automate some aspect of the process. At Allied
, we work hard with our customers to eliminate human intervention in the transfer of data. We have been able to provide a seamless transfer of data from their ERP system to ours thus providing them the ability to enter orders into their system and allow us to fulfill them for them.
This process eliminates guess work and limits human error - whatever order you place is the order that should be fulfilled. You should feel comfortable that your 3PL providers will meet your ever changing needs.
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